Question 1

What is considered a Vehicle?

Accepted Answer

A vehicle is any unit that is driven or drawn by mechanical power and manufactured primarily for use on public streets, roads, or highways. Common examples include passenger cars, multipurpose passenger vehicles, trucks, buses, motorcycles, trailers, low speed vehicles, and pole trailers.

This information is based on guidance from NHTSA’s Manufacturing Handbook.(https://vpic.nhtsa.dot.gov/ManufacturerHandbook.pdf?d=251025)

Question 2

Is a Low-Speed Vehicle (LSV) compatible with FedCert Suite?

Accepted Answer

No, a low-speed vehicle is not compatible with FedCert Suite. NHTSA has different vehicle attributes that are required for an LSV, such as brake system, and engine type. FedCert Suite is designed for towable non-motorized vehicles.

Question 3

Will an MSO/MCO apply to our unit if it not classified as a vehicle?

Accepted Answer

An MSO is a standardized document used to establish original ownership for a vehicle. If your unit is not classified as a vehicle, an MSO is not required.

Question 4

How do I sign up for a 30-day free trial?

Accepted Answer

To start the FedCert Suite free trial, visit our sign-up page.(https://www.fedcertsuite.com/sign-up)

Question 5

How do I switch from the trial to the paid subscription?

Accepted Answer

You can update at any time, including during your trial or after it has ended.

Question 6

How do I switch from the trial to the paid subscription?

Accepted Answer

1.      Go to My Company → Subscription.
2.      Click Subscribe Now.
3.      Enter your payment information and click Add. 
4.      Review your subscription and payment details, then click Purchase Subscription.
5.      You will receive a payment receipt by email.
6.      Your subscription becomes active immediately, and you may begin using it for production.

Question 7

Why is it taking a long time to log into my account?

Accepted Answer

The initial login to your account may take up to 60 seconds.

If logging in takes several minutes or longer, it is likely due to an expired subscription.

Update your payment information, ensure you are using an active card, set it as default, and click Subscribe.

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