Technical Support

Still need Help?

If you have a service contract, email tech support

Have software questions? Get your answers here.

Frequently Asked Questions

Online user's manual (Versions 4.0, 3.1 & 3.0)

1. What is the default username and password in the software?

5. Why does every VIN start with HZZ in the demo version of the software?

6. What are GVWR, GAWR, shipping weight, and cargo carrying capacity?

7. What are tire identification numbers?

Choose from over 30 short, but detailed tutorials on every aspect of the software

Want to try out the software?

Download a demo version of the software today.

Looking for MSO's?

We offer a variety of Certificate of Origin options.

Check out our custom graphics and trailer label catalog.

What are other trailer manufacturers saying about FedCert Suite?

All images and content copyright 2011 Dec-O-Art, Inc.

3914 Lexington Park Drive, Elkhart IN 46514

www.dec-o-art.com

8. What is the sequential production number and how does it work in FedCert Suite?

User's Manuals for Old Versions

FedCert Suite for Trailers v. 2.0

FedCert Suite for Trailers v. 1.5

FedCert Suite for Motorcycles

2. How do I change my model year?

3. I got an error when I tried to install the software?

4. How do I move my software to a new computer?